Hi, yes, let’s get more logs please:
- Export your account to a xml file via Menu > File > Export.
- Launch eM Client in Offline Mode: when the splash screen opens, hold Ctrl and confirm that you want to open in Offline Mode.
- Import the account from the xml file (Menu > File > Import).
- Go to Menu > Settings > Advanced .
- Enable logging for IMAP for the account.
- Close eM Client and open it in Offline Mode again.
- Turn the mode off (click Offline at the top).
- Wait for the error.
- Go to Help > Open Log Directory in the menu.
- Send the files from the folder either to [email protected] or here via DMs