I’m a new user, and I’m trying to set everything up. Currently I have an email address that has an alias, and people send emails to both addresses. In my conversations, the alias and the original address are treated as different people – so the conversation list gets cumbersome to say the least.
I thought I could simplify the conversation list of names in From column by clicking “Show conversations in message detail only” but that took away all indications that the email was part of a conversation – the message count column was deleted and there’s no icon that indicates a conversation. The From is simplified to the latest sender, but that’s the only benefit.
Is there a way to set up aliases so this doesn’t happen? Or is there a conversation setting that shows a conversation icon or allows the message count column to remain?