When i reply from EM 7 it will say i replied but the replay email is not part of the conversion view. I refresh, open-close, sync and nothing.
Odd part is if i reply from another client it adds it no problem. Your own conversation view wont add replay from your email client.
Hello Nick,
do you have the conversation view enabled at all? (Tools>Settings>Mail>Read and check the ‘Show conversations in all views’ option)
If this is checked, can you tell me what email account does this happen on? (is it Gmail/Outlook/ other account?)
Do you change the subject line of your reply?
Regards,
Olivia
- All views is checked
- It is an Exchange Account (the problem doesn’t present with gmail accounts)
- No i do not.
This is a killer feature for me and key to recommending it to my coworkers. Please help!
Hello Nick,
could you please send me EML files of messages that you believe should be in a conversation, but aren’t?
Send them to [email protected] with a link to this forum topic so I can get back to you.
Thank you.
Regards,
Olivia