I have set up a gmail account to sync on my work pc. the calendar and contacts work and sync but the email do not. I get the error connection [email protected] failed.
I have checked all my setting in gmail and IMAP is enabled. I have tried to delete the account and add again, no luck. I have installed on my laptop at home and it works fine for the same gmail account.
I have also uninstalled EM Client and reinstalled with no luck.
If your anti-virus is a separate application to your firewall, then you will need to temporarily disable it as well to be certain. Best is to disable both to test. If you don’t have access to that yourself, you will need to get someone from your tech support to assist you.
If you still can’t connect, I suggest you open a support ticket with eM Client. They will be able to assist you further…