Hello,
I’m trying to set up eM Client to work with our custom domain Outlook.com mailboxes that we got back in the days of Windows Live Domains.
Reading a guide posted in these forums, it said the best way to do this under the new Outlook.com configuration was to set the accounts as Exchange accounts. I’ve done that but once an hour or so I get an error message saying the client couldn’t connect to the server (I’m attaching a few screenshots).
I’ve contacted Microsoft Support about this, but they basically washed their hands, saying that, since I could access the accounts normally through Outlook.com, it wasn’t a server problem on their side and I should look for support with client.
Any ideas of what could be causing this intermittent error? I tried running the Diagnostics in the eM settings, but the option never activated, even after I checked the box to enable it.
Thanks in advance.
PS. You can find screenshots of the error and settings here: http://imgur.com/a/rGJCs