Computer Crashed

How can I retrieve my Contacts from a fried Hard Drive??? Thanks.

miércoles 03 junio 2026 :: 2217hrs (UTC +0100)

Hey@Paul_Sylvan

CONTACTS LOST

This assumes you have a Backup that contains the data you need.
If so then there is a way to retrieve selected data from the backup:

1./ Disconnect the computer from the Internet. This is IMPORTANT!
2./ Make a backup using Menu >Backup, so you can come back to the current database later.
3./ Restore the most recent backup that has the data you want to retrieve.
4/ Export the Local Folder data you need. (Menu >File >Export)
5./ Restore the backup made in step 2.
6./ Reconnect to the Internet.
7./ Import the data from step 4. (Menu >File >Import)

OF COURSE

The above is not relevant, but useful to know, if you are starting with a new PC
in this case simply restore the backup complete to your new PC as below

ALSO

On your new device:

1./ Install eMC from:

https://www.emclient.com/dist/latest/setup.msi

2./ Having installed eMC and skipped initial setup
3./Move the ZIP backup file to: …\Documents\eM Client
4./ Create the eM Client folder if it is not there
5./ Restore from your backup through Menu ->File ->Restore
6./ This will transfer everything to mirror your previous installation
7./ Activate your license in Menu ->Help ->License

skybat

¡Buena suerte!

¡Saludos desde Sevilla la soleada en España!
¡Mis mejores deseos y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

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