U need to setup the mail details on ur new machine exactly the same as ur old one.
This includes pop/smtp details, passwords, authorisation requirements & port numbers.
Anything not entered correctly and it won’t work.
All these details can be found within ur old client (tho the password may be asterisked out).
Ok - my EM Client says ‘Synchronising’ rather than ‘Connecting’ !!??
As u get no error messages, it sounds like it’s not connecting to the internet ??
Or ur computer isn’t ??
I assume u can view web pages etc ??
Do u have a third party Firewall or Anti-Virus that might be blocking EM ??
Other than that I can’t think of anything else and hopefully someone more knowledgeable about EM will respond
(I’ve only just started using it myself)
Re “email only working on one computer” - unless u select ‘Leave messages on server’ option, the first computer to retrieve an email will be the only one that retrieves that email as it’s now removed from the server.
(hope that make sense) :))
If you can’t receive emails please check in Tools - Accounts - your account if you have IMAP tab there, if not then add your account again.
Also I see you have switched devices, do you use same license for both? If so and you are free user please make sure that you have deactivated your license on old computer before activating on new, or create a new one for free.
if you are pro user then you have to purchase one license per one device.