I currently have the problem that the client (current version) cannot handle my self-hosted emails, which was always the case in the past. It triggers a 30-minute block on the server, which happens several times a day. During this block, no emails can be received or sent. A reinstallation did not help.
Other email programs such as Thunderbird or Outlook have no problems with my emails.
It triggers a 30-minute block on the server, which happens several times a day.
What version of eM Client do you have, and do you have Windows or Mac & OS version ?
Also “what mail server” and “version of mail server” are you self hosting ?
Also what type of mail account do you have setup in eM Client ? POP, iMAP, Exchange etc.
I use version 10.1.4588. I use Windows 10. I do not host myself, I have a web storage space package from Webgo.de. I have set up IMAP.
I use version 10.1.4588. I use Windows 10. I do not host myself, I have a web storage space package from Webgo.de. I have set up IMAP.
Ok i carn’t replicate a 30min block on “any of my IMAP global or local server mailboxes” with that same V10.1.4588 and Windows 10 or 11 ,so suspect there is a Setting somewhere on Webgo.de mail server that is causing that to happen.
I would suggest “as you have already then tried reinstalling eM Client”, i would contact your mail server technical support and see if they can help you with that as to why thats happening.
Now if your mail server technical support say their end is ok, then if you have an active paid eM Client Pro or Personal version, you can go to the VIP Support page and login and lodge a support ticket to have it investigated this end.
Hello!
Thanks for your feedback. The support team contacted me again weeks later. An email account had sent incorrect access data to the server, but was retrieving new emails. Despite deleting the e-mail account, the eM Client sent incorrect data to the server. I uninstalled the eM Client and deleted all folders. Now the program works perfectly again.
Greetings
Dennis