Clickable links being shown as full link rather than text or graphic

A friend of mine is using emClient on my recommendation, but has hit a problem with links in some emails. Most emails display fine, but some display the full link, rather than the object to be clicked. I’ve attached a screenshot of what is happening (although this is a message she forwarded to me). I have not come across this myself, so wondered if anyone else had. Thanks.

Hard to say without seeing the original message.

If you would like me to have a look, have her send me the original message by right-click on it and choosing Forward > Forward as attachment. My address is

Hi Gary, thanks for this. I’ll speak to her later today and see if we can get that to you. Cheers.

Hi Gary, I’ve now got 3 messages from the computer, which I will forward on to you. Thank you for your help.

If you go to Menu > Tools > Settings > Mail > Read, and make sure that Read all messages in plain text is not ticked.

That fixed it. Thanks.