Changing from Demo to Pro

I have been informed that my demo copy of eMClient has expired, and because I really found the email client useful I purchased the Pro version.

Though when I tried to activate the license I received the below error log. I thought it may be because I did not deactivate the demo first but then I realized that there is no option to deactivate it in the HELP—> LICENSE window, only an option to activate.

Hello,

can you send me your HW log to my email [email protected] together with this topic’s url in subject?

you can get hw log in help - about and push ctrl + h, copy and paste me your info to email and I will respond you there later.

with regards
Jan