Well I have just spent two hours with an AVG support representative exploring the issue on remote. All the settings that can be done have been. I might point out that my research has located a number of posts when Version 8 came out with customers with exactly the same issue. Which leads me to wonder why this has not been addressed or why there is no answer to solve this issue. It might be important to add that this issue did not happen with eMC version 7 and I am now pondering my decision to upgrade to version 8.
One such example from July 2020