All of a sudden I cant send email from my EM, worked perfect earlier today. I am using Lyse mail.
Anybody that can help.
Hi Ivor, unfortunately not completely sure what you’re referring to, are you currently seeing any errors while trying to submit email using the application? If so, can you please make a screenshot of the error and submit it to us here on the forum, also when the error occurs, can you please switch to the “Log” tab, copy the content of the log and submit the content to us here as well?
What version of eM Client are you currently using on your computer, can you please check the exact release number in Help > About?
Thank you,
Paul
Hi Paul
I am using version: 6.0.21372.0.
It has been working for at least 6 months but here the other day it wouldnt send mail. I can still
receive mail.
Also I wonder how to make a back-up of all my mails for other program like Outlook etc.
In advance thank you
Here is my log ( it is in Norwegian):
00:19:29 Tilkoblet tilstand: Endret til Tilkoblet grunnet NetworkAvailability
00:19:29 [email protected] [IMAP] Synkroniserer meldingsflagg: For mappe [email protected]/Trash
00:19:29 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/
00:19:29 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Inbox
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Fotball
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Gunni
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Faktura og kvitteringer
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Gunni.Gunni
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Gunni.Gunni.Gunni1
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer meldinger: For mappe [email protected]/Inbox
00:19:30 [email protected] [IMAP] Synkroniserer meldinger: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Inbox
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Forsikring
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Jobb
00:19:30 [email protected] [IMAP] Synkroniserer meldingsflagg: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Jobb.Jobb
00:19:30 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:30 [email protected] [IMAP] Synkroniserer meldinger: For mappe [email protected]/Inbox
00:19:30 [email protected] [IMAP] Synkroniserer meldinger: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/
00:19:35 [email protected] [SMTP] Kobler til: Til [email protected]
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Inbox
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Fotball
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Gunni
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Faktura og kvitteringer
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Gunni.Gunni
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Gunni.Gunni.Gunni1
00:19:35 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:36 [email protected] [SMTP] MailExceptions.ConnectionException: Tilkobling feilet fordi:
00:19:36 “Håndtrykk mislyktes på grunn av et uventet pakkeformat.” —> System.IO.IOException: Håndtrykk mislyktes på grunn av et uventet pakkeformat.
00:19:36 ved System.Net.Security.SslState.StartReadFrame(Byte[] buffer, Int32 readBytes, AsyncProtocolRequest asyncRequest)
00:19:36 ved System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
00:19:36 ved System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
00:19:36 ved System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count, AsyncProtocolRequest asyncRequest)
00:19:36 ved System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
00:19:36 ved System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
00:19:36 ved System.Net.Security.SslStream.AuthenticateAsClient(String targetHost, X509CertificateCollection clientCertificates, SslProtocols enabledSslProtocols, Boolean checkCertificateRevocation)
00:19:36 ved MailClient.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
00:19:36 — Slutten på sporingen av intern unntaksstakk —
00:19:36 ved MailClient.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
00:19:36 ved MailClient.Smtp.SmtpSendCommand.Execute(WorkerStatus status)
00:19:36 ved MailClient.Commands.Command.Process(WorkerStatus status)
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Inbox
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Forsikring
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Jobb
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: Utført
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: For mappe [email protected]/Jobb.Jobb
00:19:36 [email protected] [IMAP] Synkroniserer undermapper: Utført
Hi, please try to update your eM Client to this release, http://www.emclient.com/dist/v6.0.22065/setup.msi and check if the issue persists. If it does, can you please make a screenshot of your SMTP settings from Tools > Accounts > your Account?
What mail service are you using with eM Client?
Thank you…
Hi again Paul
Seems like that fixed my problem. Thanks a million.
Have a continued nice easter holiday.
Best regards
Ivor
Glad it works, please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.