Can't run diagonsitc on gmail account

I have a AOL and a Gmail account. The Gmail account shows an error when it start my computer. I tried to run the  self-diagnostics but the button is grayed out.

The log reads

Hello Norman,
can you please send us copy of logs from the same window you attached in pictures?
To do so open Menu>Tools>Operations>Log and copy with Ctrl+A, paste to notepad then send the file to [email protected]
Regarding “Diagnose” button not working, for some accounts it’s expected behavior and it should be greyed out, Gmail account is one of those accounts.