can’t receive emails, there is no error message, just nothing coming in. I know I am being sent emails as I have a windows live 2012 account which is receiving . I am wanting to replace this with Em client.
Hi Kathryn, you need to provide more details to get assistance. Is this account a Microsoft account (@Hotmail, @live, @outlook)?
How is it set up in Windows Live Mail? (POP, IMAP, HTML)?
Also take a look at this thread regarding how to set up Microsoft accounts in eM Client
we indeed need more information, as John above suggests.
What is the version of eM Client - check the Help>About section for exact number.
What type of account is this and how is it set up?
What is written in the LOG window (tools>Operations>Log) when you Refresh your mail?
Hi John and Olivia Thanks for your replies. I’m a technophobe so I had a techie set this up for me but now hes gone AWOL!
It is a microsoft account. My eM client version is 6.0.24928.0 it is set up as POP3.
Thanks for your efforts
forgot to add that the log says [email protected][MAP]synchronizing subfoldersfor folder [email protected]/inbox
its then followed by the above …done.
this is followed by the above but instead of /inbox it says /gmail, then again followed by done
Could you please get back to me