Can't Display Contacts

sunriseal · February 10, 2016, 3:04pm

New user!
Imported from Thunderbird!
All working just fine with the exception of Contacts/Addressbook.
If I click on CONTACTS in the left pane it indicates that there is nothing to display…
If I start an email and enter a name, it DOES indicate matches… so the addressbook is hiding somewhere.
I have looked at the Local Folders list and CONTACTS/ADDRESSBOOK is nowhere to be found there.

What is the secret? :))

Thanks in advance

Al

sunriseal · February 11, 2016, 1:42pm

Resolved ITSELF… have no earthly idea what happened… PURE MAGIC!

Olivia_Rust · February 12, 2016, 9:18pm

Hello Al,
I’m glad the issue is solved

Regards,
Olivia

Andrew_Millen · January 11, 2019, 1:41am

Hi, I’m a new eM client user, love it so far, but the problem described above some 3 years ago by Al/sunriseAl is exactly what is happening to me… I’m a seasoned pc user btw.
the contact list is blank and displays “This folder contains no items and no operation can be performed”. Yet the addresses appear when I start typing addressee in a new message…
Could it be related to the synch somehow, which I would have thought was only to check for new mail??
help appreciated…
I should note the addresses were imported from outlook, and were displaying correctly yesterday…weird

Leon_DeMont · January 11, 2019, 4:05pm

I just installed eM and got an error message during import of contacts. Zero information on page. If I type a known name or address to a new mail, nothing shows except what I typed.

Jay_Ogram · January 11, 2019, 5:43pm

What were you importing from?

Andrew_Millen · January 11, 2019, 6:08pm

For my issue, (now resolved) I followed advice from a similar forum post, it turned out that after importing contacts, they were not in the “My Contacts” folder, I had to go through the menu to display local folders (which I had hidden) - the contacts then reappeared. Each contact now actually appears twice, but I can live with that for now…

Leon_DeMont · January 11, 2019, 6:14pm

For Jay Ogram: I was importing from Windows Live Mail.

For Andrew Millen: I do not see an option under Menu to display local folders.

Jay_Ogram · January 11, 2019, 6:18pm

menu\tools\settings\general and check “Show local folders”. I have no experience with WLM, so hopefully someone else can help.

Andrew_Millen · January 12, 2019, 5:57pm

Leon, if you google “windows live mail export contacts” you’ll find the following method to export to a csv file (or maybe other formats too). Not sure if you’ve already done this.

Open Windows Live Mail.
Click Contacts folder, and then click Export.
Select Comma separated values (.CSV).
In the CSV Export window click Browse and select the Desktop folder.
Type WLMContacts in the file name and then click the Save button.

Then you can import them in eM client:

menu / file / import /
then choose the .csv format under files (if you exported them to .csv format)