Can't change the display of new emails. This is what I did:

Can’t change the display of new emails. This is what I did:
Tools >Settings>Mail>Set date sort order>New messages on top> Yes>Apply. Result = no change. Still sorted alphabetically by “From” caption. This is NOT useful and a BIG pain. Why has it changed from what I used to have???

Hello Phillip,
did you perhaps change the sorting option above the message list?

Try if changing this setting will work.

Regards,
Olivia