Cannot transfer backup to new PC

following error appears:
System.IO.IOException: Access to the path ‘C:\Users\User01\AppData\Roaming\eM Client’ is denied.
at System.IO.FileSystem.MoveDirectory(String sourceFullPath, String destFullPath)
at System.IO.Directory.Move(String sourceDirName, String destDirName)
at MailClient.DbBackup.FormBackup.Restore(String backupFile, CancellationToken cancellationToken)
at MailClient.DbBackup.FormBackup.Restore(CancellationToken cancellationToken)
at MailClient.DbBackup.FormBackup.<>c__DisplayClass27_0.<MainForm_Load>b__0(Object a, DoWorkEventArgs b)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

can you help pls?

jueves 20 enero 2022 :: 0839hrs (UTC +01:00)

Hi @dagmar1

I am not certain as you do not say how exactly you try to move to new PC,
this is what you should do:

On your old PC in eMC go to; Menu ->backup
Copy this backup to your new PC
On the new PC in eMC go to: Menu ->File ->Restore and point to the backup you have copied
This will create your Account on the new PC

¡Saludos desde la soleada Sevilla España!

[email protected]

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.