Installed about two weeks ago to replace Outook Express. Cannot send a new email or reply to one that has been sent to me. Suggestions?
Who is your e-mail provider (e.g. Google or Microsoft)?
Which SMTP settings are you using?
Email provider is Earthlink. Where do I look for the SMTP settings? We receive emails but when we try and send something or reply to something it just sits in the outbox.
Tools > Accounts > “select relevant e-mail account” > tab page ‘SMTP’
Hi Nancy, how did you setup the account? Did you import the account from Outlook Express or did you setup the account using the automatic setup?
Can you please make a screenshot of the SMTP settings as Hans suggested?
I had someone do it for me. I need to contact them to see how they did it. Hopefully in the next day or so I will have the answers.