Cannot install gmail account

Hi,i am trying to install my gmail account. I put in my email address and then press start now it then goes to the authentication page which contains text but no pictures at the top it says eM client would like to…and at the bottom the deny and accept buttons cannot be pressed.

I installed my Aol account with no problems what so ever.

Your help would be gratefully appreciated.



Hi Steve,
is your Internet explorer up to date? Are you using any anti-virus software or firewall? Could you try making exception in these for eM Client if so?


Hi Olivia, I use Firefox as my browser and I even turned the firewall off temporarily to try and install Gmail but it made no difference unfortunetly. Regards - Steve