Cannot delete "Missed Even"

1

I have a daily pop-up “Missed Event” (not a “Reminder”) which I cannot seem to cancel. It appears every morning. I cannot delete it manually as it does not appear in the list of reminders. I have tried all three options, “dismiss, execute and dismiss all” and none of them work. Can anyone help please?

2

What version of eM Client are you using? Can you please open the calendar, find the event and disable the reminder manually? Then let me know if it helps.

3

Hello George,
Thank you for your reply. I am using Version 5.0.17595.0. I have looked for this event everywhere I can think of on my calendar but it does not appear on the calendar itself or in the list of events in Agenda view - so I am unable to delete it manually. There is no option to open the event on the pop-up reminder, only the three options I detailed in my original email. It’s a bit of a mystery.
Jean

4

Did you try doubleclick on the the event in the reminder window? It should open the event in new separate window.

5

Yes, I have tried doubleclicking but it doesn’t open.

6

Hello George,
Another event has been added to the Missed Events pop-up as well. The first event I wrote to you about is a daily event - but I am not getting a daily reminder for it as I should do.
The new one is a birthday which, obviously, is an annual event. The reminders for this birthday was set to appear 4 days before the event and I have dealt with each reminder notification by checking the “remind me in one day’s time” box. I did get a reminder for this today (which should be the last one) AS WELL AS it appearing on the Missed Events pop-up list. I’m interested to know what is a “Missed Event” is anyway? Thanks.

7

Can you post here a screenshot? Thank you.

8

Thank you for your response, George, but I was just about to let you know that the problem seems to have solved itself. I can’t explain why but ever since I deleted an alternative reminder for the same event on a small application called “Calendar Reminder” the reminder from eM Client has not appeared. I don’t understand it at all. I much appreciate your help but before we finish this dialogue could you just explain what a “Missed Event” is? There is no mention of it in the help file.
With many thanks,
Jean