Cannot connect to gmail

cannot connect to gmail…suddenly had same problem with Outlook, so d/l’d EM Client in hope problem would be solved.  It’s not.  I do not havr 2-step verification so that is not the problem…I am getting error message saying I have to be connected to the net, which obviously I am.  Any ideas?  Have reset all account info with new passwords, and Gmail itself is working fine.

Hi Richard,
next time the error about not being connected pops up, please go to Tools>Operations>Log and copy the content of this window here. It will have more information about your problem.