can not retsore to new computer

1

Get following text:

System.IO.IOException: Access to the path ‘E:\Documents\Emclient’ is denied.
   at System.IO.Directory.InternalMove(String sourceDirName, String destDirName, Boolean checkHost)
   at DbBackup.FormBackup.Restore(String backupFile, CancellationToken cancellationToken)
   at DbBackup.FormBackup.Restore(CancellationToken cancellationToken)
   at DbBackup.FormBackup.<mainform_load>b__27_0(Object a, DoWorkEventArgs b)
at System.ComponentModel.BackgroundWorker.OnDoWork(DoWorkEventArgs e)
at System.ComponentModel.BackgroundWorker.WorkerThreadStart(Object argument)

can anybody help?
</mainform_load>

2

Hi Doris,

This error says that eM Client can’t get access to the database directory. Please make sure that there is not another eM Client process running in the Task manager which could cause the error.

Russel