Can not create new email or forward an email.

thatch01 · May 2, 2015, 12:16pm

Can not create new email or forward an email. It shows the error that it can not find a file NHunspell. I looked at the program files for emclient and there are dll’s named NHunspellx64 and NHunspellx86, there is no dll for NHunspell. Here is the show error contents

eM Client (6.0.22344.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.34209
The following error has occurred:
System.IO.FileNotFoundException: Could not load file or assembly ‘NHunspell, Version=1.1.1.0, Culture=neutral, PublicKeyToken=1ac793ea843b4366’ or one of its dependencies. The system cannot find the file specified.
File name: ‘NHunspell, Version=1.1.1.0, Culture=neutral, PublicKeyToken=1ac793ea843b4366’
   at MailClient.UI.Forms.formSendMail.InitializeComponent()
   at MailClient.UI.Forms.formSendMail…ctor(IMail mail, SendResponseType sendResponseType, MailAccount mailAccount)
   at MailClient.UI.Forms.formSendMail.createNew(MailAccount mailAccount)
   at MailClient.UI.Forms.formSendMail.CreateNew(String mailTo, MailAccount mailAccount)
   at MailClient.UI.Forms.formMain.ShowNewMessage(String mailto, Boolean useDefaultAccount)
   at MailClient.UI.Forms.formMain.menuItem_Actions_NewItem_Click(Object sender, EventArgs e)
   at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
   at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action`1 handler)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

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MailClient.exe

MailClient.exe

MailClient.exe

MailClient.exe

MailClient.exe

MailClient.exe

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

System.Windows.Forms.dll

MailClient.exe

MailClient.ExceptionUtils.dll
class="inline-onebox-loading" rel="nofollow noopener">http://emclient.com/ns/report">;

eM Client
6.0.22344.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.34209

System.IO.FileNotFoundException
Could not load file or assembly ‘NHunspell, Version=1.1.1.0, Culture=neutral, PublicKeyToken=1ac793ea843b4366’ or one of its dependencies. The system cannot find the file specified.
MailClient

100693645
MailClient
MailClient.UI.Forms.formSendMail
InitializeComponent

ffffffff
0

100693466
MailClient
MailClient.UI.Forms.formSendMail
.ctor

MailClient.Mail
MailClient.Mail.IMail
mail

MailClient
MailClient.UI.Forms.formSendMail+SendResponseType
sendResponseType

MailClient
MailClient.Accounts.MailAccount
mailAccount

27
9f

100693478
MailClient
MailClient.UI.Forms.formSendMail
createNew

MailClient
MailClient.Accounts.MailAccount
mailAccount

0
1e

100693486
MailClient
MailClient.UI.Forms.formSendMail
CreateNew

mscorlib
System.String
mailTo

MailClient
MailClient.Accounts.MailAccount
mailAccount

0
20

100693157
MailClient
MailClient.UI.Forms.formMain
ShowNewMessage

mscorlib
System.String
mailto

mscorlib
System.Boolean
useDefaultAccount

41
8c

100693350
MailClient
MailClient.UI.Forms.formMain
menuItem_Actions_NewItem_Click

mscorlib
System.Object
sender

mscorlib
System.EventArgs
e

20
24

100667402
System.Windows.Forms
System.Windows.Forms.ToolStripItem
RaiseEvent

mscorlib
System.Object
key

mscorlib
System.EventArgs
e

0
52

100677265
System.Windows.Forms
System.Windows.Forms.ToolStripMenuItem
OnClick

mscorlib
System.EventArgs
e

17
45

100667386
System.Windows.Forms
System.Windows.Forms.ToolStripItem
HandleClick

mscorlib
System.EventArgs
e

3b
92

100667395
System.Windows.Forms
System.Windows.Forms.ToolStripItem
HandleMouseUp

System.Windows.Forms
System.Windows.Forms.MouseEventArgs
e

c7
16f

100667378
System.Windows.Forms
System.Windows.Forms.ToolStripItem
FireEventInteractive

mscorlib
System.EventArgs
e

System.Windows.Forms
System.Windows.Forms.ToolStripItemEventType
met

48
88

100667377
System.Windows.Forms
System.Windows.Forms.ToolStripItem
FireEvent

mscorlib
System.EventArgs
e

System.Windows.Forms
System.Windows.Forms.ToolStripItemEventType
met

cb
8ce58c

100666965
System.Windows.Forms
System.Windows.Forms.ToolStrip
OnMouseUp

System.Windows.Forms
System.Windows.Forms.MouseEventArgs
mea

6f
b1

100669087
System.Windows.Forms
System.Windows.Forms.ToolStripDropDown
OnMouseUp

System.Windows.Forms
System.Windows.Forms.MouseEventArgs
mea

0
25

100665753
System.Windows.Forms
System.Windows.Forms.Control
WmMouseUp

System.Windows.Forms
System.Windows.Forms.Message&
m

System.Windows.Forms
System.Windows.Forms.MouseButtons
button

mscorlib
System.Int32
clicks

184
273

100665461
System.Windows.Forms
System.Windows.Forms.Control
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

5fe
8f18e1

100665975
System.Windows.Forms
System.Windows.Forms.ScrollableControl
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

3a
29

100666993
System.Windows.Forms
System.Windows.Forms.ToolStrip
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

e7
49

100669106
System.Windows.Forms
System.Windows.Forms.ToolStripDropDown
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

71
35

100665839
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
OnMessage

System.Windows.Forms
System.Windows.Forms.Message&
m

0
10

100665840
System.Windows.Forms
System.Windows.Forms.Control+ControlNativeWindow
WndProc

System.Windows.Forms
System.Windows.Forms.Message&
m

8e
38

100665822
System.Windows.Forms
System.Windows.Forms.NativeWindow
DebuggableCallback

mscorlib
System.IntPtr
hWnd

mscorlib
System.Int32
msg

mscorlib
System.IntPtr
wparam

mscorlib
System.IntPtr
lparam

25
5d

100663535
System.Windows.Forms
System.Windows.Forms.UnsafeNativeMethods
DispatchMessageW

System.Windows.Forms
System.Windows.Forms.NativeMethods+MSG&
msg

ffffffff
0

100688503
System.Windows.Forms
System.Windows.Forms.Application+ComponentManager
System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop

mscorlib
System.IntPtr
dwComponentID

mscorlib
System.Int32
reason

mscorlib
System.Int32
pvLoopData

186
24c

100688550
System.Windows.Forms
System.Windows.Forms.Application+ThreadContext
RunMessageLoopInner

mscorlib
System.Int32
reason

System.Windows.Forms
System.Windows.Forms.ApplicationContext
context

1de
154

100688549
System.Windows.Forms
System.Windows.Forms.Application+ThreadContext
RunMessageLoop

mscorlib
System.Int32
reason

System.Windows.Forms
System.Windows.Forms.ApplicationContext
context

13
49

100675710
MailClient
MailClient.Program
<Main>b__4

17
38

100663314
MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils
Filter

MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils+BodyDelegate
body

MailClient.ExceptionUtils
MailClient.ExceptionUtils.ExceptionUtils+FilterDelegate
filter

mscorlib
System.Action`1[[System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]
handler

0
22

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.22344.0
eM Client
eM Client
6.0.22344.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False

Paul_Technical_Suppo · May 4, 2015, 12:58pm

Hello Henry, sorry to see this and thank you for reporting this issue. I see you’re running the latest version of eM Client, can you please try to run this installer again, 6.0.22344.0 and use the “Repair” option during your installation. The “NHunspell” file should be included in your eM Client installation folder.

Hope this helps.

Tom_Gordon · May 4, 2015, 1:08pm

Just had a similar issue with mine this morning, attempting to reply to an e-mail.

In addition, I tried to download and install the latest version and failed due to a missing file. Problems with a new release? Edit - sorry, this may be coincidental with local issues on my machine.

Paul_Technical_Suppo · May 4, 2015, 1:54pm

Hello Tom, was there an error thrown by the application during the installation? If so, can you please make a screenshot of the error and try to run the repair on your eM Client installation from your Control Panel > add/remove programs, if the behavior is any different?

Thank you.

thatch01 · May 4, 2015, 2:21pm

Thanks Paul, I ran the repair and it seems to be working now. I tried to create and forward an email and it worked fine.

Paul_Technical_Suppo · May 4, 2015, 2:31pm

Glad it works, please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.

Snake · May 4, 2015, 2:45pm

I am having the same issue with mine(latest version). Unable to use the Repair function from the Control Panel. Error…“The feature you are trying to use is on a network resource that is unavailable…”

Snake · May 4, 2015, 2:47pm

Same error when trying to run the installer again…

Paul_Technical_Suppo · May 4, 2015, 2:59pm

Hello, can you please make a screenshot of the error and submit it to us here on the forum?

Tom_Gordon · May 4, 2015, 3:05pm

Sure. Attempting to install I get this:

… and then this:

Same when I attempt a repair. Also, attempting to open tools | settings crashes the app.

thatch01 · May 4, 2015, 3:17pm

The issue is that it cannot find setup.msi, Try to browse and look in the download folder. If it is not there, then select save after you click ‘repair’ to save the setup.msi file in your download folder. You can then run the setup.msi

Tom_Gordon · May 4, 2015, 3:33pm

I ran it right out of my download folder. Even moved it to my desktop and ran it from there. same thing.

Snake · May 4, 2015, 4:30pm

Still having the EXACT same problem(same error logs) as Tom with the same results. I cannot find the setup.msi file.

Paul_Technical_Suppo · May 4, 2015, 4:31pm

Hello again Tom, what version of eM Client do you have currently installed on your computer? Can you please check the exact release in Help > About?

Snake · May 4, 2015, 4:39pm

My version is 6.0.23344.0. Is it possible to revert to the earlier version? Mine was working fine then.

Tom_Gordon · May 4, 2015, 5:20pm

6.0.22344.0

Tom_Gordon · May 4, 2015, 5:31pm

Was this a recent release?

stella_adams · May 5, 2015, 11:47am

Tried to repair - found MSI file but still says fatal error Version 6.0.22344.0 - can i return to previous version ?

Paul_Technical_Suppo · May 5, 2015, 8:16pm

Yes this is currently the most recent release, can you please try to download the installer from our website and save it to your downloads folder, 6.0.22344.0 and try to run the installer from there?

If you have the option to repair your current installation, please use this option and check if the issue persists.

However I’m not completely sure how were you updating from 6.0.22344.0 to a later release since this is the most current release at the moment?

Tom_Gordon · May 5, 2015, 8:27pm

Not so much of an update as trying to run the installer again. So far though I can neither run that install nor run a repair.

Question, if I attempt an uninstall, will I lose my account settings? If so, can these be backed up? Thanks.