Calendar invitation are not sent

Hi Maurice, 

we update to emClient 7 a week ago and since that the invitation dosn ́t work anymore. I know that Synology does not support invitations, but why did it work earlier on emClient 6?

Sven S. 

Hello, Is there any update on this from the EM Client team? Blaming the server when Outlook + CalDav Synchronizer works fine doesn’t solve the issue. My provider is Zoho.

Best regards,

Did you try to setup Zoho + CalDAV?

Yes, it syncs perfectly, but EM Client won’t send invites to meeting attendees.

You are correct; eM Client does not send invitations for events in online calendars. The information is passed to the server, and the server sends the invitation.

Maybe you could enquire from Zoho if their CalDAV server supports this.

Do you know if this will be supported in the future? As Outlook does send the invites, this is an obstacle to adopt EM Client.

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Does Outlook not use a third party app to connect to CalDAV? If so, is it that app that is sending the invites, rather than Outlook?

Hello… while we are using CalDav Synchronizer, it is Outlook that sends the invite. It does it even if the calendar is local without any sync. But this is not related to the question of whether EM Client will do this in the future… is this kind of feature in the roadmap of the product? Thanks

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The same situation here. We are using 5 emClients Pro in our company. We have established CalDAV server on ownCloud solutions. It worked just fine up to latest upgrade of emClient. Previously it WAS sending invites to others participants, now it’s NOT SENDING invitations anymore - ownCloud settings was not altered at all.

What is also very strange, *sometimes* when I delete events (test events) it actually SEND invitation through emC to participants - invitation to delete the event. But it doesn’t send this initial invitiation, when I’m creating an event.

I’ve made a huge test, set up whole new Calendar in CalDAV server, brand new user, fresh install of em Client on another machine. IT DOES NOT WORK.

Invitations during event creation are not sent, but when I delete event, recipients receive cancellation invitation…

Yes, definitely a bug. Did you submit a ticket for this at Pro Support?

It looks like you may have to downgrade until the situation is fixed. Out of interest, are invitations sent when adding the participant at a later time?

No yet. I’m investigating possible problems at server side (ownCloud core code).
Invitations are not sent when I’m adding/removing/changing anything, including participants.
ONLY, when an event is deleted. In that case, emC handle mailing… which is odd.

We’re using ownCloud 10.0.3 (stable) in cooperation with em Client 7.

The problem appears when we were trying to use separate user accounts for ownCloud.
One user (admin) had created several calendars and then shared them to group/users.

Since we set up personal account (different credentials in ownCloud) to all members of our department, invitations we’re NOT sent anymore. When every member of team is using only “admin” account to access CalDAV, invitations are okay.

Still, this is only a workaround, as from security point of view, using one account for all could be unsafe. So I believe that emC should be able to handle invitations INSTEAD CalDAV server.

Hello Raven,

Submit please this information as a ticket to our VIP Support at: support.emclient.com so my colleagues can fix it for you ASAP. 

Russel

Any resolution on this matter? It still exists. Sending invites from local Calendar results in an invite email. Sending from CalDAV (Synology Calendar is our server) doesn’t send an invite via email. There is no option in Synology to “force” calendar invites via email or anything similar. 

For a local calendar there is no server, so eM Client sends the invite. For a synced calendar, eM Client passes the invitation handling to the server, so there is no email sent from the client. As far as I know it is not possible to change that.

I have just tested this with GMX.com (CalDAV), Outlook.com (EWS), a Darwin Calendar Server (CalDAV) on my network, and Google Calendar. In all instances the invite handling is successfully passed to the server, and the invite arrives in the participant’s Inbox.

I guess that the issue may lie with this Synology device and how it is configured. Which incidentally is the same device Markus was using in his original question.

As you called it “our server” I am assuming this is your company device. So, as a Pro License user it might be better for you to open a support ticket directly with eM Client. I am sure they will be able to assist you further, or at least confirm if Synology is not compatible.

It sounds like this issue still exists if I am not wrong. I have had a number of appointments that do not come across - some using exchange some not. Nothing seems to get sent. And it is not showing up on the other side calendars.

Outlook always sends and email and that is the way it is customary to do business. I have outlook set up on the same accounts (running on Macbook), and since Outlook for MacOS sucks, I was hoping for this to be a viable alternative.

If this is not fixed, this is a show stopper. Would love to continue but that is the end of the road, and seeing it has been 3 years on this thread and the only othe one I could find, It would seem this remains the case.

Hello,
I thought I was doing something wrong that caused that no invitations were sent, but I see now that it has been an issue for more than 5 years. How can any business still use this software without support for sending invitations to meetings?
I love eM client, but this is a crucial feature for any employee of a company that works remotely. When you create the event, the main button needs to be “Send invitations and close”, and do it, not saving the meeting for just my calendar lol.
With the same account and server, Outlook does send the invitation, so it’s not a server issue.

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Invitations are normally sent be the calendar server where you create the event. The exception is if you create the event in Local Folders, then eM Client is solely responsible for sending the invitation.

Who is your calendar provider, and how is it setup in eM Client? (CalDAV, Exchange, AirSYnc, Google Calendar etc.)

Thanks for the quick reply. I was not aware that the calendar server was a separate thing from the mail server. I’ve been reviewing my provider and I don’t think it supports calendar synchronization. I can create and export the calendar on the web app, but it warns me that it will be read-only. I use serviciodecorreo.es as an email server. I’m going to research if I can set up one of those email providers you mentioned.