Calendar Entires have disappeared

Calendar
1

HELP!!! eMClient seems to have been working fine but when I started it today 90% of my calendar entries have disappeared. I am using Windows 10 and I am using version 7.1.30794.0 of eMClient. The calendar is essential for my work

2

Is this a synced calendar? If so can you see the events online?

Is it all events from a specific calendar? If so, is the calendar selected to view by having a tick to the left of the calendar name?

3

Yes, it syncs with Outlook. I’m not sure what you mean by seeing the events online. Where online?
There is one calendar and its ticked. And as I said some of the appointments 10% still show

4

By Outlook, do you mean Outlook.com. If so, logon to Outlook.com through the web interface and see if the events are in the calendar.

5

I mean Outlook desktop and Outlook.com. The Calendars are fine in both

6

One thing you could try is to remove the account from eM Client, and add it again.

7

Hi Gary - thanks for fast feedback. In the meantime I uninstalled and reinstalled the software and everything is fine. But you can’t keep doing that. So let’s hope it remains stable. But thanks for the support

8

Out of interest is your Outlook.com account setup as IMAP or Exchange in eM Client?

9

Gary
Its set-up with IMAP SMTP and AirSync all ticked

10

Hi Mike,

Did you setup your Outlook.com account in eM Client following these steps?

http://www.emclient.com/em-with-outlook?lang=en

I believe you should NOT use IMAP, SMTP, nor AirSync for Outlook.com.

11

Hans. I certainly did. Its so simple. I did not tick these boxes - they were filled automatically. But this is syncing with Outlook 2016

12

If you choose either the Automatic Setup or Outlook in the new account setup, eM Client will set it up as IMAP/SMTP/AirSync. There is nothing wrong with that.

But, because Outlook.com is essentially an Exchange server, there are benefits to setting it up as Exchange. However, I have seen better results using IMAP than Exchange.