Beta 11.0.473 - Task upload failed

1

I get this error after the intial sync worked.
Unfortunately no new emails arrive after that. I’m unable to use the beta version and have to switch back.
The error message was translated from German to English:

[Microsoft Graph] Uploading items to the server in folder ‘HCC/Tasks’ failed with the following error: Object reference not set to an instance of an object.

eM Client 11.0.473-beta+9e16ccede9 (Windows)
07:16:27 HCC Microsoft Graph Uploading items to folder ‘/Inbox’
07:16:28 HCC Microsoft Graph Uploading items to folder ‘/Tasks’
07:16:28 HCC [Microsoft Graph] MailClient.Storage.Application.OperationException: Uploading items to the server in folder ‘HCC/Tasks’ failed with the following error: Object reference not set to an instance of an object.
—> System.NullReferenceException: Object reference not set to an instance of an object.
at MailClient.Protocols.MSGraph.MSGraphTaskItemSynchronizer.ConvertToGraphItem(TaskItem item)
at MailClient.Protocols.MSGraph.MSGraphTaskItemSynchronizer.UploadItemAsync(Folder folder, TaskItem item, CancellationToken cancellationToken)
at MailClient.Protocols.MSGraph.MSGraphItemSynchronizer3.UploadAsync(IItemUploadContext1 uploadContext, Folder folder, IEnumerable1 items, CancellationToken cancellationToken) at MailClient.Protocols.MSGraph.MSGraphItemSynchronizer3.Upload(IItemUploadContext1 uploadContext, Folder folder, IEnumerable1 items, CancellationToken cancellationToken)
at MailClient.Protocols.Common.ItemSynchronizer`2.<>c__DisplayClass32_0.b__0(WorkerStatus status, CancellationToken cancellationToken)
at MailClient.Protocols.MSGraph.GenericMSGraphCommand.Execute(WorkerStatus status)
— End of inner exception stack trace —
at MailClient.Protocols.MSGraph.GenericMSGraphCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
AccountId = null
AccountName = null
RunInPlace = False
GUIStatus_Exception_Reported = True
07:16:28 HCC [Microsoft Graph] System.Threading.Tasks.TaskCanceledException: A task was canceled.
at MailClient.Storage.Synchronization.FolderSynchronizerExtensions.SynchronizeSubfoldersAsync(IFolderSynchronizer synchronizer, Folder folder, SynchronizationPriority priority, CancellationToken cancellationToken)
at MailClient.Protocols.MSGraph.MSGraphAccount.SynchronizeIntAsync(Boolean forced)
at MailClient.Protocols.Common.SynchronizableMailAccount.<>c__DisplayClass30_0.<b__0>d.MoveNext()
GUIStatus_Exception_Reported = True

2

Also having the same issue.

Did you find a fix or how do I roll back? I think I cannot just roll back to EM Client 10

3

No, I din’t find a fix.

I had to uninstall Version 11, delete the database and readd all my accounts.

4

Sorry to hear that and I guess I will have to do that as well.

Thank you for the update

5

Hi,

Thank you for reporting this.

Could you please go to Menu > Settings > Advanced > Logging and enable Microsoft Graph logging for the affected account?

Then restart eM Client, reproduce the Task upload failed error, and go back to Menu > Settings > Advanced > Logging > Send Logs.

A new email with the logs attached will be created. Please change the recipient to [email protected]

Please also include a link to this forum thread so I can identify the case.

After sending the logs, you can disable Microsoft Graph logging again.

Thank you.