Attempt to connect fail

I ́m getting this error:

(however, in gmail it works fine sometimes. But hotmail i can ́t download the messages. using imap.)  With hotmail account is not working!

Take a look:


Looks to me like your Hotmail account is actually using Airsync, which has been discontinued by Microsoft. Try setting it up either using IMAP or Exchange (note: must setup account as new account, can’t change protocols). I believe the current version of emc uses IMAP by default, to set up as exchange, do not use automatic set up but select mail and then Exchange.

Hello Ranez,
You might experience problems with your hotmail/outlook/live accounts if you have them setup using AirSync.

AirSync is a mail protocol that has been discontinued by Microsoft. All hotmail, live and adresses are being migrated to Exchange protocol.
You will need to remove your account from eM Client and then either set ip up as Exchange or IMAP (if your particular account hasn’t been migrated yet).

To set up your account manually go to Tools>Accounts > New Account and instead of Automatic setup choose Mail>Exchange or Mail>Other.
For IMAP settings your incoming server is and outgoing is
For Exchange use your mail address for your username.

As for the Gmail issue- please include the Log from the third tab next time the issue pops up.


Having the same problem but instead of Airsync and Google calendar mine says IMAP.  I have run the diagnostics for both IMAP and SMTP and tried to fix but both failed. (That may sound as though I know what I am doing but believe me I don’t so any suggestions need to be in laymen’s terms)
Can anyone help please?