As of 10/29, I cannot receive emails. I can still send them.

NULL

Are you getting any error messages?

Thanks for the reply. It says: POP3: an attempt to connect to my email address failed… could be server unavailability or incorrect settings. I checked the settings and they seemed correct…also I had not introduced any changes before this began to happen

Send us your logs please: go to menu Tools->Settings->Logging and check “POP” under the problematic account. Then restart eM Client, try to simulate the issue and send us (with reference to this topic) the logs using the same logging settings window. Thank you.