Archives with global buttons

Initial setup
1

Hi all,
If I’m in “all incoming mail” and want to archive a mail then it doesn’t work with the “global buttons” in the header. Only directly in the email with the right mouse button.

Andere Rene

2

Works fine for me.
What OS and version of eMC do you have?
What mail account provider is the problem with?

3

I think I have the same problem.

I have one GMail and two IMAP accounts. I send an email to all 3 accounts, and I see 3 new messages in my “All Inboxes”, as expected. I am now trying to archive these 3 messages.

I am in the “All Inboxes” view.

  • Clicking on the “Archive” button on the top toolbar works for GMail, but does not work for the two IMAP accounts (silent fail): the message remains in the inbox of the IMAP account.
  • From the same view, right-clicking on the message on the IMAP account and selecting “Move to Archive” also does nothing (silent fail)
  • If I double click on the message in the IMAP account, I get a new window. If I now click on “Move to Archive”, the archiving works.

I navigate now to the folder tree under the IMAP account, and switch to the IMAP account->Inbox view:

  • Clicking on the “Archive” button now works: I manage to archive the message.

eM Client version: 8.03385
OS: Windows 10 Pro, 10.0.19041 Build 19041

–Christos

4

Yes - I can see the problem.
Archiving fails from the All Inboxes on my Hotmail account but works for my Gmail accnt.

I can only suggest you report this problem here, including the scenario described above.
Support & bugs - [email protected]
In the meantime I’ll try to figure out why!