Application is password protected

I just installed em Client but upon first launch it prompts me for a password (application startup is password protected). How can I get around this to actually launch the program for the first time?

Hi,

This is weird. Have you used eM Client before in a past?

Anyway you can try uninstall eM Client then manually delete database and then install it again from this link http://www.emclient.com/dist/v5.0.190…

Jan

Hi,

I have installed and uninstalled several times with boots in between several of them. I still get the password prompt. How do I delete the database? It looks like an uninstall gets rid of everything so not sure how to delete the DB. I have never used em Client before (but would like to). Thanks.

Charlie

uninstallation does not delete database so your settings are preserved, you can find database in C:/Users/ current user /App Data/Roaming and folder eM Client.
Delete that folder and your issue should be gone.

Please note that this will delete all your data in that folder.

Jan

Did the trick. Thanks!

you are much welcome

Jan