This can happen when you use some cleaner utility to clear space or optimize the Windows Registry on your device. Those files are needed by the Windows Installer Service, so it can install/uninstall/repair apps on the device, but these utilities delete the files and break the Windows Installer Service.
Please go to this page: Fix problems that block programs from being installed or removed - Microsoft Support
Follow the instructions to fix the issue. When that is done, try the eM Client install again.
Thanks I gave it a try but it did not fix the issue. Appreciate the help!
domingo 11 agosto 2024 :: 1407hrs (UTC +0100)
You can note that we run Advanced System Care, Wise Registry Cleaner, Malwarebytes Premium & Surfshark VPN all with Microsoft Defender, and have never had any problems running and or upgrading eMC on Windows 10 & 11 Pro.
We always completely close/shut down eMC before any upgrade and without fail make a manual Backup just in case there is an issue.
NOW you can try the following “close every App before you start”
Open Command Prompt in Admin mode: (NOT Powershell)
Be patient as speed will be your system dependant.
Copy & Paste and run:
DISM.exe /Online /Cleanup-image /Restorehealth
then when the above has finished:
Copy & Paste and run:
sfc /scannow
They are both Microsoft utilities that can check/repair your system.
Missing or corrupt files will be replaced - could be the reason for eMC issue.
You must be connected to the internet when carrying out these procedures.
Reboot system when complete.
¡Buena suerte!
Alvaro for skybat
¡Saludos desde Valencia la soleada en España!
¡Mis mejores deseos y mantente a salvo!
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con conocimiento de varios otros idiomas.
Thanks all I am backup and running. I did run these and then did an application repair from Control Panel\Programs\Programs and Features and my emClient opened after doing a database repair. Again thank you so much!