[Airsync] Sending email error: VersionNotSupported?

Mail
21

I have the same problem with emClient V9
Reading this Thread I am not sure, if there is a solution for the sending problem?

22

@kkaldrac

I have the same problem with emClient V9
Reading this Thread I am not sure, if there is a solution for the sending problem?

Yes there is a solution for sending mail in V9 for Windows as per @Kim_Fisher advised further up this thread in her post “by modifying eM Client in the registry” and then “rebooting your computer” and and “disable AirSync under Services” in the "General " tab of your account.

“Quote from Kim”

https://forum.emclient.com/t/airsync-sending-email-error-versionnotsupported/116180/4

Version 9 uses AirSync for sending emails, so if you’d like to keep using version 9, you can change the sending protocol to SMTP instead, and disable AirSync calendar and contacts. Here’s the registry configuration that will do that:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\eM Client]
"UseAirSyncSendMail"=dword:00000000

Copy this in a text file and save it as a .reg file, then run it. Then go to Menu > Accounts and disable AirSync under Services.

2 Likes
23

Same here, eM Client 9

24

Save where and how?

25

@Aamu

Save where and how?

Open Notepad in Windows and then copy and paste the above text @Kim_Fisher advised in her post link further up into it. Then in Notepad click file / save as a eg: file.reg on your Windows desktop or downloads. Then “dblclick that file” to add it to your registry.

Then in eM Client go to “Menu / Accounts” and click the “General” tab and under “Services” part way down “disable AirSync calendar and contacts”.

Then “save accounts” and “close eM Client” and then shutdown and reboot your computer and then you should be able to send messages again in eM Client V9.