Air Sync: Folder Already Exists

Hello there,
on my outlook-account I always get the error displayed in the added image (first line). Sending and receiving E-Mails works without a problem. Any suggestions?
King regards,
Yannic Meyer


I have the same problem with my Hotmail account and my Gmail account.
Any idea to fix this problem? It happen a several times in a day…



Hi, are you receiving any errors in the error tab?
or is the issue visible only in the log?

Thank you,


The problem is now only with my Hotmail account.

I receiving this message when I do send and receive :

The connection failed. The connection attempt failed this can be due to a temporary server unavailability or incorrect parameter. Do you want to check the settings.


Yes, the same error appears in the error tab.

can you please go to Tools > Settings > Advanced and turn on AirSync logging for the problematic account, save the settings and restart the application.

When the issue occurs again, go back to the Advanced settings window and click on Send Logs, please add my mail to copy, [email protected]

Thank you,