Hello,
I moved to a new PC with EM Client. Same lifetime PRO license.
The AI quota from the old PC was not transferred to the new PC when the license was activated. See pictures. What can I do?
The quota is tied to the license, so you can see in the screenshot now that you have activated the licensee, you still have some of the quota available.
Can you explain a bit more about what you expected to see if different from that?
I could only send a screenshot from the old PC…
Now here is the screenshot from the new PC. You can see that 0 (zero) quota is transferred despite activation of the license
Can you contact me on [email protected] with your license details, and I will have a look.
I don’t see any AI addon subscription purchase for you.
As you don’t have an AI subscription, you won’t have any tokens. The screenshot after activating on the new computer is correct.
If you want to use AI, you will need to purchase an AI addon subscription which you can do here.