After primary email server reconfigured their system, I can't send emails using eMClient. They sit in the outbox.

1

My primary mail server experienced problems when moving to a new system. After working with them to restart my emails, I can’t send outgoing mail with eMClient. I have re entered the imap and smtp information provided by the email server into the account settings for eMClient several times but still can’t send outgoing mail. I can use the email server’s own webmail program and send an email, but not eMClients outbox. Any suggestions?

2

You did not say what the error is. You will find that in Menu > Tools > Operations.

Otherwise, there are two things you can check:

  1. You have the correct port and security policy settings. For SMTP it should be port 587 with security policy set to Force usage of SSL/TLS.

  2. Temporarily disable your anti-virus application, and try again.

3

Thank you, Gary.  I was using the port number provided by the email server.  It works now with 587.  Thanks again for the help.