Advanced System Optimizer 3 problem with eM Client

Crashing eM Client
1

Hi,
I have a registered version of Advanced System Optimizer 3. Every time the program performs weekly scheduling tasks it always uninstalls the eM Client (also registered) email client that I use.

This is bothering me, as I have to use to the program’s setup (emclient-v8.2.1237.msi) and choose to repair it. In addition, the operation to get the eM Client functional again in sync with all accounts is very slow. This is bothering me a lot.

How can this be prevented?
J.C.Faria

2

Perhaps you should find out how to add eMC to ASO’s exclusion list… if one exists

3

Yes agree with @sunriseal eM Client will need to be excluded.

I would contact Advanced System Optimizer support via their email address [email protected] or Contact Us - Systweak Site

4

I am grateful for the attention!
I was able to carry out the procedure with the ASO and the latest logs for verification were sent to the eM Client development team.

5

Were you able to exclude eM Client from ASO 3 to stop EMC from being uninstalled automatically ?

6

Yes! From the System Protector of ASO module in the settings option, I added the main EMC folders to be excluded from the scan:
c:\program files (x86)\em client
c:\users\myname_user\appdata\local\on client
c:\users\myname_user\appdata\roaming\on client

But I will only know if it will work well in the next scheduled scan. I’ll post the result here …

1 Like
7

Good Morning.
The ASO has just done its full weekly scan routine, the computer has rebooted and the EMC has not been uninstalled/removed this time. Therefore, the procedure appears to be adequate.

A small correction, the main EMC folders added to be excluded from the scan were:
C:\program files (x86)\em client
C:\users\myname_user\appdata\local\em client
C:\users\myname_user\appdata\roaming\em client

Best,