My personal email account, which is on a private server, does not work with eM Client even though I configured it the same as Thunderbird, Android, K9, Outlook, and a number of other mail programs.
It is an IMAP connection on port 993 using SSL, and an SMTP connection on port 587 using STARTTLS. I have “Force SSL/TLS” set for the IMAP connection and “Use SSL/TLS if available” for the SMTP connection.
The password is sent in the clear over the connection, and I cannot find a setting for this in eM Client, so maybe that is the problem? In Android and Thunderbird it’s a setting called “Authentication” which is set to “Normal Password”.
eM Client’s “Fix” doesn’t work, as it just tries a bunch of prefixes to the correct name and a bunch of alternate ports, and ends up complaining about the certificates.
Is my server just not supported because of the “Normal Password”?
Hello,
are both SMTP and IMAP showing errors or just one of them? Have you tried using different SSL/TLS setting? Sometimes using the Legacy port option works.
If it does not help, could you please copy the content of the Tools>Operations>Log window here?
I tried using a variety of different settings. Using the legacy port option finally worked, EVEN THOUGH I still manually set the port to 993 and 587 exactly as I did with the other settings.