I imported my settings and data from Outlook 2016 to eM Client. When I did so it reported that 200 items were not imported but offered no way to investigate. How do I find out what failed? The software doesn’t display messages properly and doesn’t explain why things haven’t worked.
We’re sorry the import didn’t go smoothly. Could you please try the import again but turn on logging so we can see what exactly happens?
Go to Menu -> Tools -> Settings -> Advanced -> Logging and turn on logging for Global - ‘Import’. Do the import again. Afterwards please go to a folder where the logs are saved (default location is C:\Users\username\AppData\Roaming\eM Client\Logs ), choose the log with relevant date in its name and send it to firstname.lastname@example.org with a link to this thread .We’ll examine the issue and will be able to advise further.
Thanks but I found another solution.