its not allowing us to activate license in my system.
if have license key but its asking that the computer is unable to re activate license
There are two reasons I can think of that would prevent you from activating the license:
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The Free License is already activated on another computer. You need to deactivate it on that computer before you can activate it on another one.
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The Free License has been cancelled because eM Client Inc suspect you of using it for business use.