Trouble importing from Outlook

I just now down loaded your trial version but it did not import anything from my Outlook, mail, contacts, calendar. How can I do that now?

Well this is very offputting for someone who is thinking of buying this software and importing from Outlook 2007.  Not even a reply from the company after 4 months.  I think I will look elswhere.

Hello Chris,

We’re sorry if the forum doesn’t accurately represent the daily effort that goes into supporting our users. This forum is meant as primarily community support for users with free license, over which the support of PRO users takes priority. The PRO support is handled by a ticketing system and through e-mails. You can read more about the support of different types of licenses here.

Regards,
Maurice

Hello,

Please go to Menu ->File -> ‘Import…’ and select the ‘Import from Microsoft Outlook’ option. Please let us know if you need any further assistance.

Regards,
Maurice

I can see that it doesn’t represent the daily effort as I have received email replies to my questions from you.  However, I am sure you will appreciate that taking 4 months to reply to this query doesn’t look good to a prospective customer.