I’m trying out eM Client as a replacement for Outlook and Thunderbird/Exquilla. So far I’m loving it, but I have a huge problem.
I’m connecting to Exchange via EWS, and this works very well with one account. If I add a second account (same Exchange server but another e-mail address and different login credentials), it shows up in the folder list, apparently without error, but the entire folder structure, including all mail, is duplicated from the first account. The mail that is actually in the second account on the Exchange server is not visible anywhere.
Does someone recognize this, or have a clue as to what could cause it? Still using the Demo version by the way, but if it were restricted to one account, then surely I should have gotten an error instead of this behaviour?
Hello Joakim,
this is indeed not a correct behaviour.
What version of eM Client are you currently using? Can you check the exact number in Help>About section please?
Hello Jacqui,
are both of the accounts using the Single Sign-On (SSO) Authentication, perhaps? If that is the case both are connecting to one account which is logged in your Windows profile.
Make sure to change the login to manual and add the correct Authentication details in Menu>Tools>Accounts.
The first account is mine, the second is of my department. Is there how to use SSO to acess the second account as it works on outlook?
My user has permission to access the second account.