I moved to a new computer and installed a fresh copy of eM Client. I followed the instructions for backing up my data from the old computer and restoring everything to my new computer. Worked fine. Except I get the message that I have no active key. So I go to create one, and of course I already have an account, and it directs me to the key-retrieval. I entered me e-mail yet the key was never sent.
I logged into webmail on my server to check for the e-mail, and hit the refresh button constantly for about a 15 minutes. I tried several more times to get the key-retrieval e-mail sent. I checked all junkmail/trash folders and nothing.
Is there any way to retrieve my license key? Is the key-retrieval system broken? Can an admin retrieve it for me? I am about to dump it and just install Thunderbird.