messages deleted in eM Client do not get deleted off the outlook.com server

When I delete a message from the outlook.com webportal, it gets deleted from eM Client. BUT, when I delete a message from eM Client, it does NOT get deleted from the outlook.com server.

This deletion problem seems to be limited to outlook.com, because 2 way deletions work fine with gmail and yahoo. Appreciate any help on this.
thanks
Mark

Probably you already did, but to be sure:

please go to Tools --> Accounts
select your outlook.com e-mail account in the left column
select the ‘POP3’ tab page
look at the checkboxes under ‘server settings’ … there you can specify what needs to be done with messages on the server when you delete them locally.

Hope this helps!

thanks for the suggestion. Unfortunately, outlook.com profile on eM Client is preset/locked. So I deleted the account and re-set it up as a manual account with server: imap-mail.outlook.com on port 993. This has mostly solved the delete sync problem, but overall the sync fails about 20% of the time. Since outlook.com is one of the most popular email services, I would hope that there is a more reliable solution to be found here.

thanks

Hi, could you make screenshot of those locked settings (if it is still possible after account recreation)?
Also POP3 is quite obsolete protocol, I strongly suggest you to switch to IMAP.

Jan