licentie regels geschonden

I am abroad and when starting eMClient I got info (in Dutch language) that I breached the licence rules, consequently meaning that e-mail connection was broken, so no sending and receiving e-mail messages.
 I tried to re install with new received activation code, but this was denied because the breach.
How to continue? and why did I breach the rules, I didnt’t do anything different compared to routines in my own country???

Hello Stef,

Please send me an email with the activation key to [email protected]

Thank you,
Russel