license manager

1

I have formatted my pc and should therefore activate the lost license.
Please provide me with assistance. Thank you

2

Hello Antonio,

If you own a FREE licence, you can activate it in eM Client > Menu > Help > Licence. Just paste in the activation key we sent you when you registered and if you don’t have the email, you can restore it here: http://www.emclient.com/lost-activation-key.

Russel

3

it is not a free license but a license which provides for two activations. it is necessary that the supplier deactivates one to allow me the activation lost with the formatting

4

For a Pro License, you can use the License Manager to deactivate it yourself.

5

Thanks but I do not remember the login credentials. How can I recover them?

6

You can do that by entering your registered email address at http://www.emclient.com/reset-password

7

Hi Antonio,

In case you still have problems with login into the Licencemanager, send me please an email to [email protected] with a link to this forum thread.

Russel

8

I have same problem.  When I click send it acts like there is an error with a red circle with a line through it.

9

This is on the lost activation key page?

Maybe try with a different web browser, as it seems to work just fine when I tested it.

10

I have tried 3 browsers.   At least capcha asked to click on pictures, but get nothing back and clicking on send.

11

Can someone deactivate my 2 licenses so I can reactivate.  I only have emClient on 1 machine.

12

I never saw capcha on the lost activation key page, nor on the License Manager. What url are you using?

13

http://www.emclient.com/reset-password

14

Mick, best you open a support ticket and have them help you that way.

15

Thank you.   I’ll submit another one.

16

Hello, I have purchased a pro licence key but have given the wrong email to get the key, how do I resolve the issue?