I have just started using em client and I am seriously considering to upgrade to the pro version, because there are really a lot of features I enjoy.
I already have most of my email accounts linked, just two accounts have issues. Both of them are hosted with strato, a rather large German web hoster.
eM Client is able to find the right configuration automatically, which in this case is smtp.strato.de at port 465 and imap.strato.de at port 993
After configuration is finished, eM client just stays in the “receiving” mode, (small circle besides the email address turning), but no emails are ever received from the server.
I tried to delete the account and add it again, but still the same issue.
Anyone can help?
If these accounts make issues, I wont be able to use the Pro-Version and have to switch back to Thunderbird, which I really like to avoid.
Please try disabling your antivirus software to see if it’s blocking the access to your Strato mail server.
Also, check if there is no two-step verification set in your Strato account.