Google Mail label changed to nest under a different label (a move) via the GMail web interface. In em Client, the corresponding folder is moved as expected but its contents is no longer accessible. How do I get em Client to re-retrieve the folder tree contents after the move?
It should do it automatically, or at least at the next sync. But you can right-click on the topmost folder for your account and choose Properties > Repair > Repair. See if that makes a difference.
Thanks Gary; I tried that with no joy. Synchronizing folders ran for a while. No error messages. I clicked on one of the “moved” folders and nothing was displayed. I know that there is content in the selected folder. Can the “local” cache be deleted as if it were a fresh install?
Repair should do a good job of deleting the local cache, but the other option is to remove the account from eM Client, then add it again. That does a more thorough job.
Thanks Gary. Removing/adding the account fixed the problem. This is something that em Client should handle more gracefully (automatically). Thanks for your help. Much appreciated.
Yeah, it is a fix, but does not address the underlying problem.