I don’t want the update check to happen but can’t figure out a way to turn it off. How do you do so?
And before you start typing some boring, pontificating speech about how important it is to update for “security”, you can save the keystrokes, I don’t care about your opinion, you don’t know my situation, and it’s not the question I am asking.
Anyone? Can you turn this notice off or did the continued ruining of the user experience cause the engineers like it better that way kill emClient too?
We plan to use eM Client on a terminal server. Therefore, the update notifications to all users, including people who are not admins, are very annoying. Is there really no way to turn off the update notifications then?
Wow - I hadn’t even noticed this. I was all set to disable updates because the version I am on seems to be OK, and the next version seems to lose a lot of data based on threads here, so I was going to disable the update. Guess not.
No. Problem is not solved for me. There are customers who have no “license manager” and they don’t want this too (for good reason - I don’t want to have this controlled by the software developer).
I’m maintaining a 100% automated windows 10 Installation (GitHub - mhgschmidt/w10install) and one of the things i’m taking care of is to make sure that there are no automatic (and potentially unwanted) updates of any application.
I like emClient and i’m recommending to use it. But their updating practice ist just not acceptable for me.
I’m solving the poblem for me with the local windows firewall:
netsh advfirewall firewall add rule name=“block_emclient_updates” dir=out action=block protocol=tcp localip=any remoteip=168.62.48.183 program="%ProgramFiles(x86)%\eM Client\MailClient.exe"
168.62.48.183 is the IP of “emclient.com”. Yes i know - in case they use a different server you will have to extend or change the ip (list).
Yes, that is one of the options NOT available to Free License users. You get a really nice email client free of charge, but are restricted with a few settings. Not a bad deal overall, @mhgschmidt?
Hi Gary,
i’m not talking about a free License. I’m a paying customer (PRO Licences, 10 Users).
I could have bought an enterprise license. I don’t want it. I want 100% control from my side.
(I have opened a ticket some time ago at your support department. The answer how to solve this was: use license manager. I was expecting some better answer.)
So - this is my answer for anybody who reads in this forum: Use the local firewall, luke.
But anyways - yes. It is a great software. I recommend anybody i know to buy it.
your Pro License is already set to Never for the update mode.
yes. i know ;-). Thx for checking.
But i’m not registering the client while installing our systems. The client will be registered as needed. On 1st start of emClient it wants to “update” because it doesn’t know of this setting. Then the user clicks on “update” and i have a newer (possibly unwanted) version of emClient on that system.
This is the problem with the update concept of emClient. I don’t want any update check regardless if the client is registered or not. Best would be to allow this setting in the “settings.xml” which can be exported and imported (i have tested some things - not working). So for me it stays now as described: connect to your servers will be denied by firewall rule. sorry.
Btw.: I have some other products from other manufacturers - they do the same or similar things. And i don’t like this. And many users are starting to think like me. IMHO the user must always be able to block things like “update checks”. And this is it: The user is your boss. Software companies have to learn this!
You guys are providing/selling a great software. Please don’t break it with things like that.
If you have a Pro Business license, you can disable the update check in your License Manager. If you don’t have a Pro Business license, just open a support ticket with us and we will do it for you for all other Pro Licenses.
There is no option like that for Free license users. Sorry.