Karen, x15, I may understand this, which I’ve also been getting on a new install of em Client, which in all other ways is very welcome.
I think at least here, it’s because:
a. i have a number of gmail/google accounts
b. I sync all the apps for them: mail, but also calendar, contacts, tasks, etc… as em Client does helpfully by default
c. I have my old email program still operating and making its own connections for all these
d. I have my phone doing the same thing…
You can figure out that this adds up to a lot of inadvertent connections to Google, and in particular twice normal coming from one machine, which would be a red flag. They have to limit at some point to protect their systems, and while other programs may ignore the resulting periodic blockage, em Client reports, which can help avoid problems.
i am doing these things which should solve the problem:
- I’m turning of sync for that old email program, which is still there just for shakedown - doing this way avoids losing their account setup, just in case…
- if this isn’t enough, I’ll up the time between syncs on em Client from every 10 minutes to every 15
- if somehow the problem remains, I’ll use my license to raise a support request, and if so report back here on results.
You set the sync interval in Menu | Tools | Settings | General, in the Synchronization area. It’s right there in the middle of the page when Settings pops up.
I also suspect little is lost by doing this, as generally behind the scenes em Client accepts mail by push from Google, which mean’s it’s there for you in moments than waiting for a ‘sync’.
That number I’m taking from another forum item five years ago(!), by the way. It could need more or less, just experiment to find out as needed. But in my case at least, turning down the volume on that other becoming-unnecessary emailer is probably the real answer, and I actually may try that before changing the sync setting, as its sensible.
Otherwise, I’m really pleased with how much help em Client is about many things, and the degree of smoothness in how it works. I couldn’t say that about Microsoft or a set of other alternatives I’ve tried, so here at least it’s looking definitely a keeper.