First time user with idea of buying PRO after trial. But cannot get Outlook data to load and always receiving this error message: “_ Error when preparing import: Object reference not set to an instance of an object _” which I am sure is as useful to pin-point the issue as a chocolate tea-pot! My Outlook (365/2016) works well with no issues but it is too expensive to maintain for a pensioner. eM support does not respond to my email …
Hello,
This happens when you try importing into the Root folder. However, you can’t import for example to the “Local Folders” folder but once you create and choose a folder one level below, it should work.
Russel